
Service Design Lead
4 days ago
Job Overview
We are seeking a seasoned Service Designer to join our team. This individual will be responsible for driving the design of innovative solutions that improve user experiences.
About the RoleThe successful candidate will have a proven track record of delivering complex projects, working closely with stakeholders and cross-functional teams to identify and address business needs.
- Lead research initiatives to gain deep insights into customer behavior and market trends
- Develop and implement effective design strategies that balance business goals with user needs
- Collaborate with technical teams to bring designs to life and ensure seamless integration
- Provide thought leadership and direction to the team, driving innovation and excellence in design
To succeed in this role, you will need:
- A minimum of 6 years' experience as a Service Designer, with a strong portfolio of work
- Excellent analytical and problem-solving skills, with the ability to hold complexity and think critically
- Strong communication and interpersonal skills, with experience working with senior stakeholders
- Proven ability to drive change and challenge the status quo, while remaining adaptable and open to feedback
We provide a dynamic and supportive environment that encourages growth and development. You will have opportunities to work on high-profile projects, collaborate with talented individuals, and contribute to shaping the future of our organization.
Key areas of focus include:
- Professional growth and development
- Collaboration and teamwork
- Innovation and creativity
- Continuous improvement
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