Service Coordination Manager

6 days ago


Vadodara, Gujarat, India beBeeMetro Full time ₹ 15,00,000 - ₹ 28,00,000
Job Overview

The Job Description

This role is responsible for coordinating global and domestic metro warranty support.

Responsibilities:

  • Operations Support
  • Overall support and coordination for Metro Warranty
  • Alignment with Sourcing and Quality for material planning
  • Gather technical knowledge and field data
  • Provide reliability studies for continuous improvement proposals
  • Provide technical solutions for obsolescence with the support of Engineering function
  • Material and dispatched planning and logistics support

Key Performance Indicators:

  • Achievement of Parts & Overhaul Dashboard
  • Achievement of REX implementation
  • Audit results (internal and external)
  • Compliance with EHS rules and work-related processes
  • On-time delivery and on-time dispatch
  • Warranty replacement tracking and on-time replacement
Requirements

Mandatory Requirements:

  • Graduate in Engineering or Industrial
  • Internal EHS training
  • English language proficiency

Desirable Requirements:

  • Bachelor's degree in Engineering/Management

Additional Skills:

  • Computer literacy (Microsoft Windows & Office environment)
  • Basic knowledge of SAP & GSI
  • Knowledge of train parts and subassemblies
  • Knowledge of propulsion systems

Preferred Qualifications:

  • General Railway knowledge
  • Field experience
  • Problem-solving skills
  • DFQ, Quality, and Audit skills
  • Customer contact


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