Platform Manager

3 days ago

Bellary, Karnataka, India beBeeAdministrative Full time ₹ 15,00,000 - ₹ 25,00,000

ServiceNow Administrator Role Summary

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At the forefront of our organization, we seek a seasoned ServiceNow professional to oversee the seamless operation of our platform. As a pivotal member of our IT team, you will be responsible for managing day-to-day activities, user management, configuration, and troubleshooting.

This role entails:

  • Evaluating and executing system upgrades to optimize performance
  • Monitoring key performance metrics to enhance platform efficiency
  • Maintaining robust security standards to safeguard sensitive information
  • Ensuring governance compliance through regular assessments and audits

You will collaborate closely with IT teams to provide exceptional support to end-users, leveraging strong documentation skills to ensure seamless knowledge transfer.

To succeed in this role, you should possess:

  • A Bachelor's degree in Information Technology or Computer Science
  • At least 5 years of experience in ServiceNow administration
  • ServiceNow Certified System Administrator (CSA) certification
  • Deep knowledge of IT service management modules, workflows, and integrations
  • Exceptional communication and problem-solving skills, with the ability to adapt to changing priorities

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