Expert Financial System Support Specialist

1 day ago

Belgaum, Karnataka, India beBeeFinancial Full time ₹ 11,00,000 - ₹ 15,40,000

Job Title: Financial Systems Support Specialist

We are seeking a skilled Service Engineer to provide comprehensive production support for FIS Quantum, Echos, and SWIFT systems.

Key Responsibilities:

  • Provide end-to-end support for FIS Quantum and Echos treasury management systems.
  • Maintain static data within the Quantum environment to ensure system integrity.
  • Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum including reports and action-based triggers.
  • Identify and resolve interface issues with bank statements and cashflows.
  • Configure, troubleshoot, and fix Cash Xplorer functionality.
  • Support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement.
  • Learn internal systems to provide comprehensive end-to-end support to users.
  • Receive, analyze, and prioritize related support tickets.
  • Provide timely solutions to users.
  • Document resolution steps and knowledge base articles.
  • Support system upgrades and patches.
  • Monitor system performances and recommend improvements.

Required Skills and Qualifications:

  • 5+ years experience with FIS Quantum and Echos treasury management systems.
  • Hands-on experience in static data maintenance within financial applications.
  • Proficiency in Oracle/SQL Server database concepts and SQL query authoring.
  • Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF) in Quantum.
  • Knowledge of treasury processes including In-House Banking, Cash forecasting, and Intercompany Settlement.
  • Familiarity with bank statement and cashflow interfaces.
  • Experience with Cash Xplorer configuration and troubleshooting.
  • Working knowledge of Golden Gate and Datapipelines technologies.
  • Understanding of SOX compliance requirements for financial systems.
  • Experience with FIS support tools including the FIS ticketing system.

Benefits:

  • This role requires a blend of financial systems knowledge and technical troubleshooting skills to maintain critical treasury management systems and provide exceptional support to business users.

Others:

The ideal candidate will have a strong understanding of Oracle Fusion and SQL Server database concepts, as well as experience with enterprise workflow frameworks and integration points between FIS systems and Oracle Fusion AGIS/GL modules.

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