Sales Director

1 month ago

Chandigarh, Chandigarh, India Rentokil Initial Full time
About Rentokil PCI

Rentokil PCI is a leading pest control service provider in India, part of the Rentokil Initial group. Our mission is to set new standards for customer service, with operations across 300 locations in India.

For more information, visit our website.

About the Role

The Sales Manager will be responsible for driving sales growth in the branch, with a focus on new sales. The incumbent will lead a team of sales professionals, reporting to the Branch Manager, and will work closely with internal and external stakeholders.

Key Responsibilities
  • Achieving Sales Targets
    • Develop and implement sales strategies to achieve annual sales targets
    • Monitor and analyze sales performance, identifying areas for improvement
    • Ensure prompt response to customer inquiries and maximize conversion of leads into sales
  • Customer Relationship Management
    • Develop and maintain strong relationships with existing customers
    • Identify upselling opportunities and implement strategies to achieve defined targets
    • Regularly visit customers to maintain a good liaison and ensure customer satisfaction
  • Receivable Management
    • Review daily collections and set plans to achieve collection targets within defined timelines
    • Ensure predefined Days Sales Outstanding (DSO) is achieved
    • Ensure timely submission of invoices and obtain necessary acknowledgments
  • Team Development
    • Conduct regular team meetings to set agendas and discuss performance
    • Periodically review team member performance and conduct annual performance development reviews
    • Analyze sales trends and develop plans to improve team performance
Requirements
  • Consistent performance over the last 2 years, with a PDR rating of 3 and above
  • For sales colleagues, in addition to PDR ratings, target achievement of 90%+ for the last 2 years
  • Ability to converse well in English and the regional language as per the location applied
Competencies
  • Acting Commercially - commercially viable decision making, retaining customers, cost efficiency
  • Delivering Results - achieving sales targets, adherence to timelines
  • Managing Self - organized, composed, and emphasizes on continuous self-development
  • Working with Others - open, approachable, and supportive to team members and colleagues
  • Functional - technically sound, good understanding of business processes (DSP / pipeline / sales process / safety & compliance)
Role Type / Key Working Relationships
  • People Manager
  • External team - customers and customer representatives
  • Internal team - ABM/BM, operations & sales colleagues, planners
Benefits

Rentokil PCI offers a range of benefits, including:

  • Safety
  • Integrity
  • Innovation
  • Learning & Development
  • Open & Transparent
  • Performance Orientation

At Rentokil PCI, we believe in building an inclusive and diverse workplace, welcoming people of all backgrounds.

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