
Linux Support Specialist
7 days ago
**Linux Support Specialist Role**
We are seeking an experienced Linux Support Specialist to join our team.
Key Responsibilities:
- Provide level 2 and level 3 support for Linux in a mission-critical banking environment.
- Ensure compliance with PCI DSS, SWIFT, and local banking regulator requirements.
- Operate under ITIL processes (Incident/Change/Problem/Knowledge).
- Maintain high availability, performance, and security; participate in DR/BCP drills.
- Troubleshoot complex incidents and manage approved platform changes.
- Conduct root cause analysis for recurring incidents and implement permanent fixes.
- Tune configurations and schedule jobs to enhance performance and reliability.
- Coordinate vendor TAC cases, firmware/patch planning, and validate post-change health.
- Demonstrate strong documentation, runbook hygiene, and clear communication with stakeholders.
- Ownership mindset with readiness for 24x7 support and on-call rotation.
Requirements:
- 6+ years of experience in Linux support, preferably in a banking environment.
- Strong knowledge of Linux platforms, including RHEL, CentOS, Debian GNU, FreeBSD, and Ubuntu.
- Experience with ITIL processes and service management tools.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent communication and problem-solving skills.
Benefits:
- Sponsored visa and family benefits.
- Competitive salary and bonus structure.
- Ongoing training and professional development opportunities.
About the Company:
- Partnered with a consulting firm based in Saudi for large hiring support.
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