Senior Conversational AI Test Engineer

5 days ago

Kottayam, Kerala, India beBeeTester Full time ₹ 12,00,000 - ₹ 15,00,000

Job Opportunity:

Our organization is seeking a skilled Conversational AI Tester to join our team.

This role involves identifying and creating QA test scenarios for our Conversational AI platform, partnering with product and technology partners to deliver a superior user experience.

The ideal candidate will have strong analytical skills, be able to create, execute and automate complex functional and regression test scenarios to avoid leaked defects.

Key Responsibilities:

  • Create, execute and automate complex functional and regression test scenarios.
  • Ensure test coverage and execution of test cases that exercise all critical inter-system integration points.
  • Accountable for initiatives of high complexity, high risk, and high visibility.
  • Review and provide feedback on requirements, technical design, and specifications through User Story / Backlog Refinement sessions.
  • Responsible for Test planning including Test Plans, Test Data Requirements, Test Scenarios, Test Cases, Test Results, Test Strategy and Test Summary reports.
  • Conduct Manual and automated testing.
  • Strong understanding of Defect Workflow, Agile methodology.
  • Identify and document all defects and customer experience concerns.
  • Manage the test artifacts and approval process.

Required Qualifications:

  • 5+ years in the software industry with Quality Assurance experience including creating test plans, test cases, tracking defects, reporting status to various levels in the organization.
  • Experience testing Omni Channel (Voice and Chat) Natural language processing (NLP), conversational AI and cognitive solutions.
  • 2+ years experience with automated test tools including Hammer On Demand and/or Hammer Call Master and Selenium WebDriver and/or Playwright.
  • Proficiency in Python, Java, or JavaScript for test automation.
  • Knowledge and experience testing software applications within the Healthcare industry.

Nice to Have:

  • Experience working in offshore teams.
  • Knowledge of agile methodologies.
  • Experience with defect tracking tools.

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