
Technical Onboarding Specialist
3 days ago
The ideal candidate will be responsible for ensuring a seamless onboarding experience for new customers by providing technical guidance and support during data integration, ETL/ELT operations, and configuration.
Key Responsibilities:- Provide technical leadership to ensure successful product adoption and integration.
- Collaborate with cross-functional teams to develop and implement effective onboarding strategies.
- Develop and maintain documentation to support the onboarding process.
- Assist in troubleshooting and resolving technical issues that arise during onboarding.
Requirements:
- 3-5 years of experience in technical onboarding, data operations, or a related field.
- Strong understanding of ETL/ELT processes and data transformation methodologies.
- Proficiency in SQL and scripting languages such as Python or Shell.
- Excellent problem-solving skills and attention to detail.
- Ability to work effectively in a team environment and communicate complex technical concepts to non-technical stakeholders.
Benefits:
- Opportunity to work with a rapidly growing company.
- Chance to develop and grow with a dynamic team.
- Competitive compensation and benefits package.
Cultural Expectations:
- Kindness: We assume positive intent and celebrate our colleagues' successes.
- Trust: We are authentic, humble, and empathetic, and we value open communication.
- Fearlessness: We are bold, honest, and direct, and we encourage constructive discourse.
- Ownership: We empower each other to take initiative and solve problems.
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