Current jobs related to Chief Customer Experience Manager - Kozhikode, Kerala - beBeeCustomerService

  • Chief Customer Experience Officer

    2 weeks ago

    Kozhikode, Kerala, India beBeeCRM Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Customer Experience ManagerThis full-time, on-site role is responsible for developing and implementing strategies to improve customer engagement. The ideal candidate will have analytical skills for data analysis and creating actionable insights, strong communication skills for effective customer interactions, sales and market segmentation...

  • Customer Experience Manager

    2 weeks ago

    Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 19,99,999

    Job TitleThis role is ideal for an experienced professional who can manage BPO/vendor operations and drive customer satisfaction.Premium customer experience across eCom and retail channelsManage vendor operations: targets, processes, and performanceMonitor key performance indicators: NPS, AHT, case backlogs, service levels, and quality standardsLead business...

  • Chief Retail Operations Manager

    2 weeks ago

    Kozhikode, Kerala, India beBeeOperations Full time ₹ 30,00,000 - ₹ 50,00,000

    We are seeking a highly skilled and motivated Chief Retail Operations Manager to spearhead the growth and development of our retail business.As a key member of our leadership team, you will be responsible for driving sales performance, improving customer satisfaction, and fostering a positive store environment.Develop and execute strategies to drive sales...

  • Customer Experience Manager

    1 day ago

    Kozhikode, Kerala, India Make Your Own Perfume [MYOP] Full time ₹ 90,000 - ₹ 1,20,000 per year

    load_list_page(event)"> Job listingJob detailsJob InformationIndustry RetailDate Opened 08/23/2025Salary Above 45000Job Type Full timeWork Experience 4-5 yearsCity CalicutState/Province KeralaCountry IndiaZip/Postal Code 673014Job DescriptionRole OverviewAs the CX Manager, you will own the end-to-end customer journey—ensuring seamless,personalized...

  • Chief Customer Experience Officer

    2 weeks ago

    Kozhikode, Kerala, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    About the RoleAs a key member of our team, you will be responsible for delivering exceptional customer support and ensuring seamless experiences for our clients.You will manage customer inquiries across multiple channels, providing accurate product information and resolving issues promptly.This role requires a strong communication skillset, with a focus on...

  • Chief Customer Experience Officer

    2 weeks ago

    Kozhikode, Kerala, India beBeeCustomer Full time ₹ 8,70,000 - ₹ 10,99,000

    Customer Experience LeaderWe're seeking a skilled professional to fill this key role.Key Responsibilities:Deliver Exceptional Support: Provide high-quality responses to customer queries, following our standard operating procedures (SOPs) to ensure smooth and efficient interactions.Be a Customer Advocate: Listen to customers' needs and guide them through...

  • Chief Customer Experience Officer

    2 weeks ago

    Kozhikode, Kerala, India beBeeCustomer Full time ₹ 1,75,00,000 - ₹ 2,51,00,000

    Unlock the potential of the specialty chemicals market with a customer-centric approach.The $800 billion global industry is poised for growth, but it faces challenges like trust issues, lengthy lead times, quality uncertainty, and operational inefficiencies.We have scaled our operations to serve over 40 countries and partnered with hundreds of customers and...

  • Chief Procurement Officer

    2 weeks ago

    Kozhikode, Kerala, India beBeeProcurement Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: Chief Procurement OfficerAbout the RoleWe are seeking a seasoned procurement expert to lead our strategic sourcing efforts. As a Chief Procurement Officer, you will be responsible for managing end-to-end procurement processes, developing and executing sourcing strategies, negotiating contracts, and overseeing contract management.Key...

  • Chief Executive Officer

    2 weeks ago

    Kozhikode, Kerala, India Emphz Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionEmphz specializes in providing GRP enclosures and panel solutions that are weatherproof, durable, and custom-designed. Positioned for industrial needs and future requirements, Emphz is committed to high-quality and innovative products. The company emphasizes robust solutions tailored to customer specifics.Role DescriptionThis is a...

  • Chief Operating Officer

    3 days ago

    Kozhikode, Kerala, India DAD Concepts Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionBased in Calicut, DAD Concepts is a rapidly growing digital marketing agency that offers a range of services to help businesses establish and grow their online presence. Our comprehensive suite of services includes branding, D2C marketing, website development, SEO, paid ads, photography, and video production. Our tagline, "Design, Art,...

Chief Customer Experience Manager

3 weeks ago

Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Service Representative Job Description

This is a challenging role that involves providing exceptional customer service to clients. We are seeking an individual who is highly motivated and customer-focused.

The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment. He or she must be able to handle multiple tasks simultaneously and be detail-oriented.

We are looking for someone with strong interpersonal skills who can build rapport with customers and maintain positive relationships. The ability to analyze customer data and generate insights is also essential.

Beyond the necessary technical skills, we require an analytical mindset with the ability to work independently and as part of a team. A bachelor's degree in a relevant field is preferred but not required.

Key Responsibilities:
  • Handle customer inquiries, provide prompt and accurate responses, and resolve issues efficiently.
  • Maintain a high level of customer service by demonstrating empathy, professionalism, and a customer-centric approach.
  • Collaborate with the sales team to provide seamless support throughout the sales process.
  • Utilize CRM software to track customer interactions, document inquiries, and generate reports.
  • Analyze customer data to identify patterns, trends, and opportunities for improvement.
Preferred Qualifications:
  • Bachelor's degree in a relevant field or equivalent experience.
  • Proven experience in a customer service or CRM role, preferably in the real estate or housing industry.
  • Excellent verbal and written communication skills in English.
  • Strong interpersonal skills with the ability to build rapport and maintain positive customer relationships.
  • Proficiency in using CRM software and tools.
  • Analytical mindset with the ability to analyze customer data and generate insights.