
Senior Operations Executive
1 week ago
Our organization seeks a seasoned Operations Manager to lead our Equivalence Services team. This key role combines leadership with high-level operational coordination, requiring a strong focus on quality, speed, and integrity.
The ideal candidate will possess in-depth expertise in international education systems and qualifications, including academic, technical, professional, and vocational credentials. They should have a proven track record of operational leadership in complex credentialing challenges and ensuring the highest standards of service delivery.
As a critical member of our team, you will be responsible for reviewing and evaluating academic and vocational credentials to ensure they align with UAE/Global education system requirements. You will also provide expert clarification and support to the team on all aspects of the equivalency process.
Key responsibilities include leading a team of operation professionals, driving operational excellence by improving and automating workflows, and coordinating daily operational workflow to ensure evaluations are completed smoothly and meet all quality and speed targets (SLAs).
Required Skills and Qualifications- Minimum Bachelor's degree required; degree in Education or related field preferred
- 10-12 years of experience in education service delivery
- Prior experience in academic or vocational education credentialing or education regulatory domains is preferred
- Knowledge of qualification frameworks of different countries and credential databases is an advantage
Our organization offers a flexible and collaborative working environment with a multi-national, multi-cultural team spread across the globe. You will have the opportunity to work closely with other teams to deliver exceptional customer experiences.
OthersStay up-to-date with changes in global education systems, accreditation standards, and international treaties related to academic, technical, and vocational qualification recognition.
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