Process Health Manager
3 weeks ago
Genpact is a global leader in professional services and solutions, delivering outcomes that shape the future. With a workforce of 125,000+ people across 30+ countries, we are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - a relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including Fortune Global 500 companies, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job OpportunityWe invite applications for the role of Process Developer, Credit Control.
In this position, you will work closely with healthcare operations management teams to maintain, revise or develop workflow and reporting tools as needed. Key responsibilities include:
- Utilizing workflow and reporting tools to ensure operational compliance and identifying operational issues when necessary.
- Assisting with operational quality reviews.
- Developing and maintaining understanding of applicable software packages.
- Working with operational leadership to establish processes, procedures, and metrics for team or individual measurement.
- Assisting operational leadership with transitioning new clients/projects.
- Prioritizing workload.
- Preparing applicable reports and attending select meetings at request of management.
- Mentoring and developing staff.
- Developing an environment that cultivates continuous performance improvement.
This role requires:
QualificationsTo be considered for this opportunity, candidates must possess:
- A graduate degree in any field.
- Relevant experience in OTC.
- Excellent interpersonal skills.
Candidates with additional qualifications such as in-depth knowledge of providers, insurance, and US healthcare systems; familiarity with ICD-10, CPT-4, HCPCS, 1500, and UB04 medical terminology; Medical Billing software skills; MS-Office skills; analytical ability for reporting and dashboards; and ability to multi-task and handle competing priorities may be given preference.
Compensation PackageThe estimated annual salary for this position is $65,000-$90,000 based on location and industry standards. The actual compensation package may vary depending on factors such as job level, experience, and qualifications.
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