Strategic Partnership Development Specialist

10 hours ago

Kurnool, Andhra Pradesh, India beBeePartnership Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Partnership Manager Opportunity

We are seeking a dynamic and skilled relationship manager to lead our strategic partnerships. This role requires a blend of relationship management, operational oversight, and account servicing.

The ideal candidate will possess strong interpersonal and communication skills, with the ability to build long-term relationships and manage multiple partner accounts simultaneously.

Key Responsibilities:

  • Partner Lifecycle Management: Manage end-to-end partner lifecycle including onboarding, documentation, deliverables, invoicing, and ongoing relationship management.
  • Primary Point of Contact: Serve as primary point of contact for all partner-related queries, communications, and escalations.
  • Timely Reporting: Meet strict deadlines related to publishing reports, sharing partner listings, and fulfilling time-sensitive requests.
  • Contract Verification: Conduct contract verification to ensure compliance with legal, financial, and operational terms before activation.
  • Quality Checks: Conduct quality checks by calling newly onboarded partners to verify onboarding experience, clarify details, and ensure they meet predefined standards and service-level expectations.
  • Record Keeping: Maintain records of all communication for audit and quality assurance purposes.
  • Database Maintenance: Update and maintain the partner database ensuring all records are accurate, complete, and up to date.
  • Reward Terms: Ensure that all reward terms and conditions (T&Cs) are accurately recorded, updated in real-time, easily accessible, and fully compliant with company policies.
  • Reporting and Reconciliation: Prepare regular reports summarizing invoice status, payment history, and outstanding balances. Collaborate with finance and accounts teams to support smooth reconciliation processes.

Success Metrics:

  • Partner engagement and retention rate.
  • Timely activation and performance of partners in campaigns.
  • Accuracy and timeliness of invoice verification and payouts.
  • On-time reporting on partner activities, financials, and audits.
  • Satisfaction scores and qualitative feedback from partners.

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