Technical Support Professional

1 week ago


Mohali, Punjab, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878
Customer Support Specialist

We are seeking a skilled Customer Support Specialist to provide exceptional technical support to our customers.

About the Role
  • The ideal candidate will be responsible for delivering high-quality customer service and resolving technical issues related to our products and services.
Key Responsibilities:
  1. Provide technical support to customers via phone, email, and chat.
  2. Diagnose and troubleshoot technical issues with our products and services.
  3. Collaborate with cross-functional teams to resolve complex issues.
  4. Document support interactions and maintain records of customer inquiries and resolutions.
Requirements:
  • Bachelor's degree in Computer Science or a related field.
  • 3-6 years of experience in a customer support or technical support role.
  • Strong understanding of software applications and troubleshooting techniques.
  • Experience with ticketing systems and customer relationship management (CRM) software.
  • Excellent communication skills, both verbal and written.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
How to Apply:

Apply today and take the first step towards a rewarding career as a Customer Support Specialist.



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