Technical Support Expert

Job Description- Be a Subject Matter Expert on Avalara product integrations.- Mentor and advise support teams and associated PODs.- Simplify and enhance customer interactions for support requests.- Manage and resolve Level 3 technical issues for AvaTax, ECM, and related Connectors.- Conduct detailed ticket analysis, troubleshooting, and issue replication.-...

Job Title: Technical Support ExpertDeliver technical assistance to end users via multiple communication channels for desktop, laptop, and printer-related issues.Key Responsibilities:Analyze and resolve hardware and software problems using diagnostic tools such as System Log Explorer (SLE) and remote support software.Ensure timely incident resolution by...

Job Title: Technical Services – Product Support Specialist">The role of Technical Services – Product Support involves handling critical escalated technical issues. These issues are properly channeled as special reports or feedback to Research & Development through Central Quality Assurance. Exhaustive troubleshooting is performed, and guided service is...

What You'll DoYou will report to the Manager, Technical Support. You will work from the Pune office full fledged.The Technical Support Expert serves as a Subject Matter Expert (SME) for AvaTax, ECM, and related Connector products, providing top-tier technical expertise and analysis to support Avalara's customers. You will mentor and advise across the support...

Key Role: This is a challenging Technical Support Engineer position where you will work closely with cross-functional teams to ensure high customer satisfaction. The role involves providing support for multiple product modules via phone, email, and WebEx.Responsibilities:Act as primary technical contact for customers ensuring timely resolution of technical...

**Job Title:** Support AnalystDescription:We are seeking a highly skilled Support Analyst to join our team. As a Support Analyst, you will be responsible for providing technical support and configuration across the bank's banking arm and securities business.In this role, you will act as a liaison between the bank and the securities business, making decisions...

About the CompanyEstablished in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international...

Job SummaryWe are seeking an experienced Senior Technical Support Engineer to fill this key role.About the PositionThis position involves providing top-tier technical expertise and analysis to support our customers. As a Subject Matter Expert (SME), you will be responsible for resolving complex technical issues and upholding high standards of customer...

Remote Infrastructure Support SpecialistWe seek a seasoned expert with extensive experience in ensuring seamless network connectivity, efficient virtual desktop infrastructure access, and robust end-user support for our remote teams.Manage Mac and Windows operating systems to optimize performance and efficiency.Administer JAMF, AVD, and MDM tools and...

Job Description- Supervise, mentor, hire and provide guidance to a team of Technical Account Managers and Tier 3 technical support professionals- Set performance goals, conduct regular performance evaluations, and provide constructive feedback- Foster a positive and collaborative team environment to encourage productivity and innovationTechnical Support...