Azure Middleware Technical Support Specialist
4 weeks ago
The Middleware Support Engineer at Vlaunchu plays a vital role in maintaining the stability and efficiency of our Azure middleware applications. This position involves providing technical support, troubleshooting issues, and optimizing performance to ensure seamless operation of the middleware components within the Azure environment.
Key Responsibilities:- Collaborate with cross-functional teams to understand and address middleware requirements.
- Monitor and maintain Azure middleware systems to ensure optimal performance and availability.
- Diagnose and resolve technical issues related to middleware configurations and integrations.
- Develop and implement automation processes for middleware deployments and upgrades.
- Conduct performance tuning and optimization of Azure middleware components.
- Provide technical guidance and support to development teams for middleware-related projects.
- Implement security best practices and ensure compliance within the Azure middleware environment.
- Participate in on-call support and incident management for critical middleware issues.
- Document standard operating procedures and best practices for middleware administration.
- Collaborate with vendors and support teams to resolve escalated middleware issues.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 3 years of experience in supporting and troubleshooting Azure middleware solutions.
- Proficiency in Azure services such as Azure Service Bus, Azure Logic Apps, and Azure API Management.
- Experience with scripting and automation using PowerShell, Shell, or Python.
- Knowledge of middleware platforms such as Apache Kafka, RabbitMQ, or IBM MQ.
- Strong understanding of networking, security, and identity management within Azure.
- Ability to analyze and troubleshoot complex middleware integration issues.
- Excellent communication and collaboration skills to work effectively in a team environment.
- Microsoft Azure certifications such as AZ204 or AZ400 are a plus.
- Proven ability to prioritize and manage multiple tasks in a fast-paced environment.
Key Skills: Azure API Management, Security, Communication, Collaboration, Azure, Python, Shell, Azure Service Bus, Management, Troubleshooting, Apache Kafka, RabbitMQ, Networking, Identity Management, Middleware, PowerShell
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