
Senior Data Analytics Manager
2 days ago
Job Overview
As a senior professional, you will lead a team of data analysts and drive key analytics initiatives in Operations. The role requires deep analytical skills and the ability to influence business strategy through data.
This is a high-impact management position that involves developing frameworks to measure operational metrics such as Turnaround Time (TAT), Cost Per Transaction, SLA adherence, and other key performance indicators.
Key Responsibilities
- Lead Data Analytics: Develop and implement advanced analytics strategies to improve business outcomes.
- Drive Operational Efficiency: Identify areas for efficiency improvements and cost optimization using data-driven insights.
- Develop Data Storytelling Skills: Translate complex data insights into clear, actionable recommendations using visual storytelling techniques.
- Cross-functional Collaboration: Work closely with stakeholders across Operations, Data Engineering, and Product to align analytics initiatives with business needs.
Requirements
- 8+ years of experience in data analytics, with a focus on Operations, Business Strategy, or Process Optimization.
- Expertise in SQL, Python, and strong ability to work with relational cloud databases and unstructured datasets.
- Experience designing A/B tests and experimentation frameworks to drive operational improvements.
- Strong statistical knowledge, including regression analysis, time-series forecasting, and causal inference modeling.
Preferred Qualifications
- Experience with ML/AI applications in operational efficiency.
- Familiarity with event-tracking frameworks and behavioral analytics.
What We Offer
At our organization, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies and deeper data insights.
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