Warehouse Operations Retail Manager

2 days ago

Coimbatore, Tamil Nadu, India beBeeRetail Full time ₹ 90,00,000 - ₹ 1,20,00,000

Job Overview

We are seeking a Retail Operations Manager to oversee the retail and last mile delivery functions for e-commerce brands or platforms. This role involves managing entire retail operations and warehouse operations, ensuring strict adherence to standard operating procedures (SOPs).

The successful candidate will work closely with the stores team and warehouse team to ensure smooth operations, negotiate with third-party logistics operators, and handle invoicing, E-waybilling, reconciliation of transporter billing and invoices, analysis of store inward and outward movements, and root cause identification.

This position requires strong people management skills, excellent communication, and customer service skills. Additionally, the ideal candidate should have experience handling at least 80 stores and day-to-day warehouse operations, proficiency in Microsoft Excel and Google Sheets, and knowledge of ERP/WMS systems such as Vinculum.

Key Responsibilities:

  • Manage retail and last mile delivery functions for e-commerce brands or platforms.
  • Responsible for handling entire retail operation and warehouse operation.
  • Ensure strict adherence to SOPs.
  • Able to handle and coordinate between the stores team and warehouse team for smooth operation.
  • Negotiation and handling day-to-day operations with third-party logistics operators.
  • Invoicing & E-waybilling
  • Reconciliation of Transporter Billing & Invoices
  • Analysis of Store Inward, Outward & find out the root cause of any issues.
  • Inventory closing of any Inventory movement happens between Stores & Warehouses.
  • Taking follow-ups with stores, Logistics and between other teams.
  • Making MIS report and circulating to respective and other departments.

Requirements:

  1. Experience of handling at least 80 stores and day-to-day warehouse operations.
  2. Proficiency in Microsoft Excel and Google Sheets.
  3. Strong people management with cross-functional team and communication skills.
  4. Knowledge of ERP/WMS systems such as Vinculum.
  5. Great communication and customer service skills.

Benefits:

  • Opportunity to work with a dynamic team that values innovation, teamwork, and customer satisfaction.
  • Chance to gain product knowledge and use it effectively.

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