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Senior Operations Leadership Role

1 week ago

Chennai, Tamil Nadu, India Citigroup Full time

The Ops Sup Sr Manager is a key role at Citigroup, responsible for delivering operations support services in alignment with the company's infrastructure and processes. This position requires a leader who can manage teams effectively, ensure the quality and efficiency of operations, and make informed decisions in complex situations.

About the Role:
  • This is a full-time position that requires flexibility in working hours, including rotating shifts, night shifts, and weekends
  • Candidate should have strong leadership skills, ability to work under pressure, and excellent communication skills
  • The ideal candidate should have experience in managing teams, with a strong understanding of operations and banking
Responsibilities:
  • Manage a team of professionals to deliver operations support services
  • Develop and implement policies and procedures to ensure efficient operations
  • Conduct performance evaluations and make decisions on promotions, terminations, and compensation
  • Coordinate with other teams to achieve operational objectives