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Operations Support Manager Senior

2 weeks ago

Chennai, Tamil Nadu, India Citigroup Full time

The Operations Support Manager Senior role is a critical position that requires strong leadership and management skills. As a key member of the Operations - Core team, you will be responsible for providing full leadership and direction to a team of employees, ensuring the seamless delivery of operations support services.

Key responsibilities include leading and mentoring a small Operation Support team, recommending new work procedures to improve efficiency, and analyzing Operations information to make informed decisions. You will also be responsible for identifying and resolving routine problems and operational issues with broader departmental impact.

This role requires a high level of autonomy and independence, with the ability to operate with minimal supervision. You will need to possess strong leadership and motivational skills, with the ability to motivate and inspire team members to achieve their best.

To be successful in this role, you will need to possess 2-5 years of related business experience, including at least one year of supervisory experience. Proficiency in Microsoft Office is also required.

A key aspect of this role is the ability to communicate effectively with senior stakeholders and team members. Strong problem-solving and decision-making skills are also essential, as is a proven track record of delivering results in a fast-paced environment.

This is an excellent opportunity to join Citi's Operations - Core team and take on a challenging leadership role.