Operations Support Manager
1 week ago
**Responsibilities:**
+ Have strong operations knowledge on the areas of Financial Investigation, Reconciliation & General Ledger Operations- Supervise & manage teams involved in complex processes.Lead / participate in strategic initiatives viz. Identify opportunities to reduce the Manual touch points, Enhancing controls through systemic enhancements- Participate in leadership meetings & contribute valuable suggestions ensuring risks and control aspects are properly addressed.
-- Serve as partner to the onshore team in the reengineering initiatives - Ensure 100% delivery is achieved as per the agreed SLA- Manage a strong stakeholder connect through regular touchpoint meetings- Ensure the COB strategies are managed well by proactive planningTeam Management Responsibilities:- Handle a team and ensure appropriate coaching & support is provided.- Foster an environment of learning and development. - Consistently work towards creating self-sustained team through cross training. Drive a strong emphasis on adherence to Citi culture, leading by example- Ensure a robust performance management system is followed- - Drive the culture of team building / employee engagement activities to keep the morale of the team high always. - Should have the ability to manage teams across locations. Qualification - 12-15 years of relevant experience in managing Operation Risk, etc.- Excellent verbal and written communication skills Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups- Demonstrated understanding of complex operation processes, knowledge of financial investigations / General ledger is preferable- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements- Self-motivated and detail oriented- Exhibit problem-solving and decision-making skills Education:- Bachelor's/University degree Shift Timing Candidate should be willing to work in 24*7 shifts including late night shift start timings Should be flexible for any shift timing (rotation shifts, permanent night shifts and late-night shift
+ This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
------------------------------------------------------
**Job Family Group:**
Operations - Core
------------------------------------------------------
**Job Family:**
Operations Support
------------------------------------------------------
**Time Type:**
Full time
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi ( .
View the "EEO is the Law ( " poster. View the EEO is the Law Supplement ( .
View the EEO Policy Statement ( .
View the Pay Transparency Posting ( is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
-
Customer Support Executive
1 week ago
Chennai, Tamil Nadu, India GST Manager Full timeJob Description: Customer Support Executive Job Location: Chennai (Hybrid) Working Days: Monday - Friday Working Hours: 09:30 AM – 06:30 PM IST (flexibility required for client support) Languages: Tamil/English (mandatory), Hindi (preferred) About us: GST Manager is a leading tax consulting company (www.gstmanager.com) providing tax solutions to...
-
Customer Support Executive
1 week ago
Chennai, Tamil Nadu, India GST Manager Full timeJob Description: Customer Support ExecutiveJob Location:Chennai (Hybrid)Working Days:Monday - FridayWorking Hours:09:30 AM – 06:30 PM IST (flexibility required for client support)Languages:Tamil/English (mandatory), Hindi (preferred)About us:GST Manager is a leading tax consulting company ( providing tax solutions to clients on a PAN India basis. As a...
-
Customer Support Executive
4 days ago
Chennai, Tamil Nadu, India GST Manager Full timeJob Description: Customer Support ExecutiveJob Location: Chennai (Hybrid)Working Days: Monday - FridayWorking Hours: 09:30 AM – 06:30 PM IST (flexibility required for client support)Languages: Tamil/English (mandatory), Hindi (preferred)About us:GST Manager is a leading tax consulting company ) providing tax solutions to clients on a PAN India basis. As a...
-
Field Operations Manager
3 days ago
Chennai, Tamil Nadu, India Field Operations Full timeJob SummaryWe are looking for an experienced Chief Quality Manager to lead our Field Operations team in Chennai. The successful candidate will have a proven track record of delivering high-quality projects and a strong understanding of quality management principles. You will be responsible for developing and implementing quality plans, conducting audits, and...
-
Only 24h Left: Chief Quality Manager
3 days ago
Chennai, Tamil Nadu, India Field Operations Full timeJob DescriptionLocation: Chennai, Tamil Nadu, IndiaJob ID: 79981We Elevate... Quality of urban lifeOur elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, youll discover meaningful work that enhances quality of life for communities,...
-
Operations Support
1 week ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
-
Customer Support Operations Manager
6 days ago
Chennai, Tamil Nadu, India Techfully Full time**Job Overview**Techfully seeks a highly skilled and experienced Customer Support Operations Manager to lead our global customer support team. As a key member of our organization, you will be responsible for developing and implementing strategies to improve customer satisfaction, reduce response times, and enhance overall customer experience.Key...
-
Operational Support Specialist
3 days ago
Chennai, Tamil Nadu, India Citigroup Full timeAbout the RoleThe Ops Support Specialist plays a pivotal role in providing day-to-day operations support, aligning with Citi's operations support infrastructure and processes.ResponsibilitiesResolve customer inquiries and supervise escalated issues, delivering efficient and effective customer service to Citigroup's clients.Identify opportunities to offer...
-
Support Operations Professional
3 days ago
Chennai, Tamil Nadu, India Citigroup Full timeAbout the RoleThe Ops Support Specialist is responsible for providing operations support services, including record documentation maintenance, storage, retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.Key ResponsibilitiesCustomer Service: Resolve customer inquiries and supervise...
-
Operations Support Specialist
2 weeks ago
Chennai, Tamil Nadu, India TransPerfect Full timeWorking hours : Monday to Friday 9:30 PM – 6:30 AM IST Location : Chennai, Tamil Nadu, India Work model : Onsite, office-based Contract : Permanent Start : ASAP About the Job Do you want to work for a global leader in secure information management and technology solutions? Are you looking for an opportunity to contribute to high-stakes projects that power...
-
Quality Assurance Strategist
3 days ago
Chennai, Tamil Nadu, India Field Operations Full timeCompany OverviewSchindler India is a 100% owned subsidiary of Schindler Group, headquartered in Mumbai. With over 5000 employees spread across the country, we have a strong presence in the market. Our company combines innovation, safety, and high ethical standards to ensure respect among colleagues and for the world around us.Job DescriptionWe are seeking a...
-
Operations Support Associate
2 days ago
Chennai, Tamil Nadu, India TerraGiG Full timeAt TerraGiG, we are seeking a highly skilled Operations Support Associate to join our team. This is an exciting opportunity for a fresh graduate or experienced professional to contribute to the success of our company.We are looking for individuals with excellent English communication skills, particularly those with a background in customer service. As an...
-
QAD Support Manager
2 weeks ago
Chennai, Tamil Nadu, India Vishay Precision Group, Inc. Full timeDescription As a global leader in precision measurement sensing technologies, VPG addresses an expanding array of applications in which accuracy, reliability, and repeatability make the difference. Whether in the design and safety of new generations of cars, trucks, and planes or optimizing advanced medical equipment and consumer products, VPGs deep...
-
Operations Manager
3 weeks ago
Chennai, Tamil Nadu, India Supply Chain Resources Group, Inc. Full timeReport to Managing Director, manage all operations in India focusing on customer interfacing, talent acquisition and management, budget management, and supporting business development team with local insights to support company growth.Manage HR and administration team to maintain legal compliance, back-office management, manage employee welfare, accounting...
-
Senior Quality Management Specialist
3 days ago
Chennai, Tamil Nadu, India Field Operations Full timeProject OverviewThe Chennai Metro Rail Limited project is one of our major initiatives in the region. As a Chief Quality Manager, you will play a critical role in ensuring the success of this project by developing and implementing quality plans, conducting audits, and ensuring compliance with regulatory requirements. This is a fantastic opportunity to make a...
-
Business Support Manager
2 weeks ago
Chennai, Tamil Nadu, India HSBC Full timeJob descriptionSome careers have more impact than others If youre looking for a career where you can make a real impression join HSBC and discover how valued youll be HSBC is one of the largest banking and financial services organizations in the world with operations in 64 countries and territories We aim to be where the growth is enabling businesses to...
-
Engineering Operations Support Specialist
2 weeks ago
Chennai, Tamil Nadu, India Reveleer Full timeSummary/Objective Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently execute and manage every...
-
Operational Risk Manager
3 weeks ago
Chennai, Tamil Nadu, India Muthoot Fincorp Ltd. Full timeManager – Operational RiskRole SummaryThe Operational Risk Manager's role is envisaged to support establishing robust risk management systems in the company. This would include identification, measurement and mitigation of potential operational risks and, thus, minimize potential operational losses. The role is also envisaged to support ensuring compliance...
-
Support Engineering Manager
2 weeks ago
Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full timeThe Kindle Team is looking for a passionate, results-oriented, operationally focused engineering support manager to support the fast evolving and expanding Reader eco-system. The role encompasses managing a support engineering team that is providing support for multiple products and platforms, engineering development support (root cause analysis, code...
-
Operational Risk Manager
2 weeks ago
Chennai, Tamil Nadu, India Muthoot Fincorp Ltd. Full timeManager – Operational RiskRole SummaryThe Operational Risk Manager's role is envisaged to support establishing robust risk management systems in the company. This would include identification, measurement and mitigation of potential operational risks and, thus, minimize potential operational losses. The role is also envisaged to support ensuring compliance...