
Kitchen Operations Manager
3 days ago
Key Responsibilities:
- Directs, coaches and evaluates all direct reports.
- Requires excellent food knowledge and understanding of culinary terms.
- Must read, understand, follow and prepare company recipes by maintaining quality and consistency in taste according to corporate office instructions.
- Proficient in completing tasks efficiently and productively.
- Can work in any kitchen section.
Section Supervision:
- Coordinates and supervises team members assigned to their section, assigns and delegates tasks accordingly.
- Maintains recipe folders in immaculate condition.
- Responsible for follow-through on requests within area of responsibility received from direct supervisor or manager on duty.
- Controls production levels and recommends ideas for improvements and better cost controlling.
- Prepares daily electronic food requisitions needed for section production and counterchecks deliveries for accuracy; Reports discrepancies to immediate supervisor.
Main Section Oversight:
- Oversees entire food production in any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen).
- Maintains Public Health standards according to company expectations (US, Anvisa, Shipsan, Canadian, Australian) within their section.
- Ensures HACCP program is carried out correctly.
- Maintains assigned area in preparation for announced or unannounced inspections.
Financial Responsibilities:
- Responsible for cost containment through proper use, handling and maintenance of records, reports, supplies and equipment.
- Identifies potential expense reductions through cost control.
- Analyzes operational problems and establishes controls.
- Reviews timesheets and forwards them to Executive Chef for approval.
- Maintains workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.
Motivational Responsibilities:
- Monitors and manages assigned workstation functions.
- Monitors assignment of duties and responsibilities to staff.
- Evaluates staff and work procedures to ensure quality standards and service are met.
- Makes recommendations regarding personnel actions such as new hire requests and discharges.
Qualifications and Education:
- A minimum of 5 years in an upscale hotel, resort, cruise ship or convention banqueting service with at least 2 years as Chef Tournant.
- Culinary school degree required.
- Strong management skills in a multicultural environment.
- Excellent communication, problem-solving, decision-making and interpersonal skills.
- Superior customer service, teamwork and conflict resolution skills.
- Knowledge of personalized service principles and processes.
- Strong planning, coaching, organizing, staffing, controlling and evaluating skills.
- Possess intermediate computer software skills.
- Understand basic accounting principles.
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