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Client Support Executive

1 week ago

Coimbatore, Tamil Nadu, India RND SOFTECH PRIVATE LIMITED Full time
Job Overview:
RND SOFTECH PRIVATE LIMITED is looking for a Client Support Executive to join our team. As a Client Support Executive, you will be responsible for providing exceptional customer service to clients across various industries. You will work closely with internal teams to resolve customer complaints and provide high-quality service to ensure customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide exceptional customer service through active listening and empathy
  • Manage multiple customer interactions simultaneously while maintaining a high level of accuracy and attention to detail
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain strong relationships with customers to increase loyalty and retention
  • Meet productivity and quality standards while maintaining a positive attitude and providing excellent service
  • Develop knowledge of company policies and procedures to provide accurate information to customers
  • Participate in training and development programs to improve customer service skills