
Digital Lending Operations Specialist
20 hours ago
**Operations Team Lead**\Join us to oversee end-to-end operations for digital lending and co-lending platforms.
Key Responsibilities:
- Lead digital lending & co-lending operations, ensuring seamless disbursements, repayments, reconciliations, and settlements.
- Manage partner onboarding, system integrations, and operational coordination with co-lending entities.
- Ensure timely, accurate transaction processing, efficient cash flow reconciliation, and comprehensive MIS reporting.
NACH & Payment Operations:
- Oversee mandate registrations, validations, and execution of NACH transactions.
- Enhance payment processing accuracy while minimizing rejection rates.
- Coordinate with banks, NPCI, and other institutions on mandates and settlement-related issues.
Risk & RMU Oversight:
- Manage Risk Monitoring Unit (RMU) activities to track portfolio health, repayment trends, and early warning indicators.
- Work closely with credit, risk, and collections teams to proactively address operational risks.
- Implement strong monitoring and control systems to ensure compliance with co-lending agreements and regulatory norms.
Team Leadership & Cross-Functional Coordination:
- Build, mentor, and lead a high-performing operations team.
- Foster collaboration across product, technology, credit, compliance, finance, and partner institutions.
- Provide strategic insights to senior leadership on process optimization, scalability, and automation initiatives.
Compliance & Governance:
- Ensure strict adherence to all relevant regulatory frameworks, including RBI and NPCI guidelines.
- Maintain internal controls and audit readiness across all operational functions.
- Support digital transformation efforts by integrating automation and risk controls into operational workflows.
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