
Lending Product Specialist
21 hours ago
Job Overview
We are seeking an experienced Senior Product Manager to join our team. The ideal candidate will have a strong background in lending products and operations, with expertise in managing client support and resolving product-related issues.
- This role requires excellent communication and interpersonal skills, with the ability to foster strong client relationships and work collaboratively with internal teams.
Main Responsibilities:
- Client Support and Issue Resolution:
- Engage directly with clients to understand their lending requirements, provide expert guidance on product capabilities, and proactively manage and resolve client issues.
- Serve as the primary point of contact for client queries, ensuring satisfaction and fostering strong client relationships.
- Requirement Development:
- Collaborate with clients to gather and interpret their new requirements, translating them into actionable product features.
- Work closely with product managers, developers, and other stakeholders to integrate client requirements into the product development roadmap.
Lending Products and Lifecycle Management:
- Maintain an in-depth understanding of various loan types, including personal loans, auto loans, mortgage loans, commercial loans, advances, and others.
- Define and document the comprehensive lifecycle events of each loan product, including origination, underwriting, disbursement, servicing, past due handling, and closure.
- Ensure lending processes remain efficient, compliant with regulatory standards, and user-friendly.
Industry Trends and Compliance:
- Stay updated on industry trends, regulatory changes, and best practices in the lending sector.
- Ensure lending products and processes adhere to relevant regulations and standards.
- Provide strategic insights and recommendations to drive product innovation and maintain a competitive edge.
Requirements:
- 7-10 years of experience in core banking and/or retail & commercial lending software products space.
- Prior domain expertise in lending operations and servicing, with direct end-user experience on lending software products desirable.
- End-to-end project lifecycle experience as a functional consultant in one to two implementations an added advantage.
- Excellent documentation skills.
Perks and Benefits:
- Inclusive and people-first culture
- Health & wellness programs
- Comprehensive medical insurance
- Recognition programs
- Performance-based ESOPs
- Learning opportunities
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