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Soft Skills Professional
3 weeks ago
The ideal candidate will possess strong interpersonal and communication skills, with the ability to inspire and motivate others. They will be responsible for developing, implementing, and managing customer service and behavioural training programs across the organization.
Key Responsibilities:- Designing, delivering, and managing customer service and behavioural training programs
- Developing and implementing strategies to enhance customer satisfaction and employee engagement
- Collaborating with cross-functional teams to drive business results
Additionally, they will be expected to stay up-to-date with industry trends and best practices, and make recommendations for process improvements.
Requirements:- Excellent communication and interpersonal skills
- Ability to influence and motivate others
- Strong analytical and problem-solving skills
- Proficiency in training program design and delivery
- Experience in customer service or behavioural training a plus
This is an excellent opportunity for a skilled professional to make a meaningful impact on our organization's success.
