Experienced Regional Retail Supervisor Wanted

1 week ago

Gurgaon, Haryana, India beBeeRetailOperations Full time ₹ 10,00,000 - ₹ 15,00,000
Senior Retail Operations Manager

Job Description:

The ideal candidate will be responsible for overseeing retail operations across a designated region, ensuring operational excellence, business growth, and seamless communication between all stakeholders. This includes ensuring smooth day-to-day operations across all company-owned and franchise stores in the region.

  • Drive sales performance, visual merchandising standards, standard operating procedures adherence, and store staff productivity.
  • Monitor inventory levels, shrinkage, customer service, and audit scores.
  • Regularly coordinate and manage relationships with mall management teams, landlords, and franchise partners.
  • Address and resolve operational issues, maintenance needs, and lease/rental concerns in a timely manner.
  • Act as a bridge between retail stores and internal teams - merchandising, marketing, HR, IT, etc.

Key Requirements:

The successful candidate will possess:

  • Graduate/MBA with 6-10 years of relevant experience in multi-store retail operations (fashion/apparel preferred).
  • Strong people management, communication, and problem-solving skills.
  • Hands-on experience in handling franchise relationships and mall coordination.
  • Comfortable with regular travel across assigned geography.

Business Development Opportunities:

The ideal candidate will identify, evaluate, and recommend potential retail expansion opportunities in the region. This includes conducting feasibility analysis for new stores - both company-owned and franchise.

Market Intelligence:

The successful candidate will continuously track and report competitor activities - pricing, promotions, footfalls, expansions, etc. Providing insights for improving customer experience and store-level strategies is also key to this role.

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