
Advanced Process Optimizer
6 days ago
Job Title: Cash Application Leader
Job Description:
We are seeking a highly skilled and experienced cash application expert to lead our team in driving process improvements, reducing waste, and increasing efficiency. The ideal candidate will have a strong accounting and finance background, robust interpersonal and influencing skills, and the ability to gather business and technical requirements across global teams.
Key Responsibilities:
- Standardize and improve processes across all sites to align teams to a Global Standard Operating Procedure (SOP).
- Resolve cash app escalations promptly to maintain customer satisfaction and maintain financial integrity.
- Identify prevention measures to eliminate gaps within cash processes.
- Conduct deep dives and audits of cash app processes to identify improvement areas, and provide feedback for goal achievement.
- Collaborate with training team to build and maintain training infrastructure, facilitating efficient onboarding for new hires and consistent skill development for current cash analysts across all sites.
- Collaborate with Launch and Tech teams for new product or SOR launches impacting cash application systems.
- Collaborate with tech teams to leverage AI and emerging tech to reduce human touches, eliminate process waste, and move towards scalability and self-service.
Requirements:
- 10+ years of tax, finance or a related analytical field experience.
- 10+ years of Accounts Receivable or Account Payable experience.
- 10+ years of applying key financial performance indicators (KPIs) to analyses experience.
- 10+ years of building financial and operational reports/data sets that inform business decision-making experience.
- 10+ years of creating process improvements with automation and analysis experience.
- Bachelor's degree.
Preferred Qualifications:
- MBA.
Our Team:
Our priority is to identify, scope, and deliver upstream systems and process improvements which reduce operating expense, increase free cash flow, improve customer experience and establish first pass yield process efficiencies.
The AWS Global Cash App Lead must be strategic and detail oriented, have strong organizational and project management skills, and the ability to work independently with an extremely high level of ownership and ability to dive deep.
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time.
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