Key Support Associate

Customer Support AssociateWe are seeking a highly skilled and empathetic customer support associate to join our team.Confirm addresses for orders via phone calls and maintain accurate records of interactions.Manage customer inquiries through phone, email, and social media, ensuring a prompt and professional response.Handle returns and exchanges with...

Job Title: Customer Support AssociateWe are seeking a highly skilled and motivated individual to fill the role of CUSTOMER SUPPORT ASSOCIATE. In this position, you will be responsible for providing exceptional customer service via phone, email, or other communication channels.Key Responsibilities:Respond to customer inquiries in a timely and professional...

Job Title: Support AssociateWe are seeking a dedicated and enthusiastic professional to provide exceptional support to our students. The ideal candidate will have excellent communication skills, both written and verbal.Key Responsibilities:Respond promptly and effectively to student inquiries through various channels.Provide accurate information about...

Job DescriptionThe role of Customer Service Representative is pivotal in ensuring a seamless customer experience from initial interaction to final delivery. As the primary point of contact, this individual will handle post-purchase issues and serve as the liaison between customers and shipping partners.This position involves providing exceptional support...

Job OverviewThe IT Helpdesk Associate is responsible for providing frontline technical support to clients.Key Responsibilities:Resolve technical issues and support requests via remote means, including phone, email, or chat.Communicate effectively with clients to handle their inquiries and provide timely solutions.Troubleshoot and resolve both basic and...

Job Overview\The Customer Success Associate role is a critical position in our organization, responsible for ensuring seamless onboarding and support of candidates throughout their program. \Main Responsibilities:\\We are looking for an individual who can effectively onboard candidates, introducing them to key program elements.\The successful candidate will...

Job OpportunityWe are shaping the future of education at upGrad, and as a Customer Support Associate/Senior Associate, you will play a key role in ensuring our learners have a seamless experience.Key Responsibilities:Drive end-to-end program execution – scheduling, tracking & reporting.Coordinate with internal teams, faculty & external partners to ensure...

Technical Specialist Job DescriptionThe role of a Technical Specialist involves providing technical support to customers by troubleshooting complex issues, analyzing data, and utilizing various tools and methodologies.Key Responsibilities:Deliver exceptional communication skills to customersType at a minimum speed of 60-80 WPMAnalyze and troubleshoot complex...

Job Title: Financial Operations AssociateThe Finance team is seeking a detail-oriented and proactive individual to join their ranks as a Financial Operations Associate.This role involves performing daily accounting operations, preparing Bank Reconciliation Statements, and maintaining organized records of financial transactions.The ideal candidate will...

Job Title: Customer Service RepresentativeAs a Senior Process Associate, you will handle customer inquiries with no sales or target pressure on the night shift.Key Responsibilities:Provide excellent customer service via phone callsResolve customer complaints and issues in a timely mannerWork collaboratively with cross-functional teams to achieve business...