Windows Specialist

4 days ago

Pune, Maharashtra, India beBeeDesktop Full time ₹ 15,00,000 - ₹ 28,00,000
Job Description

We are seeking a skilled professional to join our team as a Desktop Support Engineer. In this role, you will be responsible for providing technical support and assistance to users experiencing issues with Windows 10/11.

Key Responsibilities:
  • Installation and Configuration: Install and configure Windows 10/11 operating systems on user devices.
  • Troubleshooting and Resolution: Troubleshoot and resolve OS-related issues, including software and hardware problems.
  • User Support: Provide first-level support to end-users experiencing issues with Windows 10/11.
  • Documentation and Reporting: Maintain accurate documentation and reports of all technical support activities.
  • Collaboration: Work closely with IT project teams to deliver effective business change plans.
  • Communication: Plan and deliver communications campaigns, training, user guidance, and service documentation.
  • Content Creation: Create high-quality online content on the TechHub Online platform.
Required Skills and Qualifications:
  • Technical Expertise: Proficiency in Windows 10/11 installation, configuration, and troubleshooting.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Problem-Solving Skills: Ability to analyze and resolve complex technical issues.
  • Time Management: Strong time management and organizational skills.
Benefits:

We offer a competitive salary and benefits package, including:

  • Opportunity for Professional Growth: Opportunities for career advancement and professional growth.
  • Collaborative Work Environment: A collaborative and dynamic work environment.
  • Flexible Working Hours: Flexible working hours and remote work options.
Others:

Please note that this is a full-time position. We are an equal opportunities employer and welcome applications from diverse candidates.

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