Operations Coordinator

4 weeks ago


Pune, Maharashtra, India exl Full time

Company Overview

We are EXL, a leading global outsourcing and transformation company. Our expertise spans operations management, process re-engineering, technology solutions and research services.

Salary

The salary for this role is estimated to be around £25,000 - £30,000 per annum, depending on experience.

Job Description

Key Responsibilities:

  • Process customer orders and respond to general enquiries in a timely manner.
  • Handle queries from Next stores regarding delivery of customer parcels and stock checks.
  • Communicate with international customers regarding order tracking, returns, and other issues.

Required Skills and Qualifications:

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Proficiency in English and additional languages such as German, Mandarin, and Arabic.

Benefits:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading global outsourcing company.
  • Ongoing training and development opportunities.

Others:

This is an exciting opportunity to join our team at EXL and contribute to the success of our business. If you have the skills and qualifications we're looking for, please apply now



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