Digital Commerce Leadership Role

6 days ago


Mumbai, Maharashtra, India MakeO health Care Limited Full time

About MakeO Health Care Limited - We are a part of the fast-growing start-up ecosystem in India, with presence in 17 Indian cities and expanding rapidly internationally. Our teams of expert healthcare professionals are making medical services accessible to all at the click of a button. We've designed over 65,000+ smiles and counting.

Compensation Package

  • The estimated salary for this position is ₹30,00,000 per annum.

Job Overview

This is a leadership role that oversees our online, marketplace, and B2B operations, requiring at least 3 years of relevant experience in e-commerce management. The ideal candidate will have a proven track record in managing orders, inventory, imports, and leading a team.

Key Responsibilities

  1. Order Management: Ensure smooth order processing, timely fulfilment, and accurate inventory control across warehouses, stores, and distributors using the Order Management System (OMS).
  2. Warehouse Management: Actively coordinate with warehouses and stores to resolve inventory-related concerns and maintain efficient stock levels.
  3. Inventory Replenishment: Distribute, monitor, and replenish inventory at warehouses, stores, and distributors to meet customer demands.
  4. Imports Management: Handle logistics and documentation for imports from overseas, ensuring compliance with regulations and streamlining the import process.
  5. Operational Oversight: Supervise day-to-day e-commerce operations, including order processing, customer service, and returns management, to ensure seamless customer experiences.
  6. Team Management: Lead and mentor a team of executives, providing guidance and support for effective performance and professional growth.
  7. Data Analysis: Utilize MS Office and Google Sheets to analyze sales data, monitor key performance indicators (KPIs), and generate reports for strategic decision-making.
  8. Collaboration: Work closely with other departments, including marketing, logistics, and product development, to ensure cohesive strategies.

Ideal Candidate Profile

  • A minimum of 2 years of experience in e-commerce or supply chain management within the internet, healthcare, and lifesciences industry.
  • Familiarity with tax and process regulations related to import and export of products.
  • Strong analytical skills and comfort with numerical data analysis.
  • Attention to detail and high-quality work standards.
  • Ability to manage multiple stakeholders and collaborate effectively as a team player.


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