City Governance Lead

3 days ago

Thāne, Maharashtra, India beBeeGovernance Full time ₹ 90,00,000 - ₹ 1,20,00,000

Job Summary

Livspace is seeking an experienced Associate General Manager – Governance to serve as the control anchor for all governance-related practices in a city. This strategic and hands-on role ensures operational discipline at the city level.

You will closely work with sales, design, and other core teams to identify gaps, mitigate risks, and uphold Livspace's governance and compliance standards.

Key Responsibilities

  • Drive compliance with Standard Operating Procedures (SOPs) across teams.
  • Conduct routine governance checks to ensure adherence to process frameworks.
  • Identify and close operational control gaps impacting service quality, timelines, or cost.

Risk & Non-Compliance Management

  • Monitor and resolve governance risks including financial, operational, or service quality issues.
  • Proactively address non-compliance or deviations related to internal stakeholders.
  • Flag repeated incidents and drive systemic corrective actions and policy reinforcement.

Audit Readiness & Documentation

  • Maintain all project, partner, and compliance documentation in audit-ready format.
  • Lead monthly/quarterly internal audits across verticals and ensure timely closure of findings.
  • Track and update governance metrics through structured dashboards and trackers.

Stakeholder & Partner Coordination

  • Liaise with city ops, design teams, and PMs to reinforce a governance-first mindset.
  • Work directly with partners to ensure clarity on compliance expectations and accountability.
  • Conduct workshops and refreshers to educate stakeholders on new or revised SOPs.

Reporting & Escalation Management

  • Prepare city-level compliance reports and governance scorecards for business reviews.
  • Present Root Cause Analysis (RCA) and recommend preventive measures.

Expertise and Qualifications

  • Graduation / Post Graduation degree required.
  • 6–8 years of experience in governance, compliance, risk management, vendor operations, or audit roles in a city-level or field operations capacity.
  • Hands-on knowledge of SOP enforcement, audit trails, documentation, and stakeholder training.
  • Strong communication, analytical, and reporting skills with a bias for action.
  • Background in real estate, interior design, consumer services, or execution-led businesses preferred.

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