Customer Experience Strategist

Job Title:Digital Customer Experience StrategistRole OverviewThis role is responsible for owning the customer experience across web and mobile platforms.Key ResponsibilitiesDefine and own the roadmap for digital CX across web and mobile platforms.Translate product requirements into backlog items and sprint deliverables.Drive sprint planning, backlog...

Lead CRM SpecialistWe're seeking a seasoned Lead CRM Specialist to drive customer conversions and promotional communications through innovative campaign strategies.The ideal candidate will have a proven track record of successfully managing cross-functional stakeholder relationships, identifying opportunities for growth, and collaborating with internal teams...

Job Title: Business StrategistAs a Business Strategist, you will be responsible for leading the business unit. You will drive team performance, ensuring daily service level metrics are met while maintaining a high level of accuracy.This position requires:Accountability to internal and external stakeholders for specific engagement.Managing claim personnel,...

Job Title: Content StrategistWe are seeking a skilled Content Strategist to join our team. In this role, you will be responsible for creating and implementing content strategies that drive business results.Key Responsibilities:Develop and execute content marketing plans across multiple channelsCollaborate with cross-functional teams to create engaging and...

Product StrategistWe are seeking a Product Strategist to develop and maintain product roadmaps.Key Responsibilities:Develop and maintain product roadmaps to ensure alignment with business objectivesCollaborate with cross-functional teams to gather requirements and define product featuresRequirements:Strong knowledge of requirement gathering and definition of...

Operations Strategist - Luxury Co-LivingJoin our team as an Operations Strategist for a luxury co-living brand that redefines the housing landscape in India. We are looking for a seasoned professional to lead our ground operations and drive growth in tier-1 and tier-2 cities.As an Operations Strategist, you will be responsible for functional ownership of...

We're seeking a skilled professional to deliver exceptional customer experiences and drive business success.The ideal candidate will be adept at handling customer inquiries, providing effective solutions, and ensuring high levels of customer satisfaction.Key Responsibilities:Customer Support: Handle customer inquiries promptly and provide effective...

Lead Security Specialist RoleKey Responsibilities:Act as a trusted security advisor in assigned vertical, participating in high-value customer engagement.Lead and contribute to executive briefings, discovery sessions, proposals, and strategic account planning.Ensure visibility and utilization across major deals by proactively engaging with account teams and...

Job OverviewCustomer Experience Experts play a pivotal role in shaping meaningful connections with our customers. We seek highly analytical and empathetic professionals to join our team.This dynamic position involves driving customer-centric initiatives, ensuring seamless data flow, and fostering collaborative environments.Develop and maintain performance...

Delivering Exceptional Customer ExperiencesIn today's fast-paced market, providing exceptional customer experiences is crucial for any business. At Troovy, we're committed to making healthy snacking fun, tasty, and accessible for kids and families.Our team is dedicated to reimagining what kids' food can look like in India. We're passionate about developing...