Cloud Production Support Engineer

3 weeks ago


Chennai, Tamil Nadu, India Deqode Full time

**Job Overview**

Deqode is seeking a highly skilled Cloud Production Support Engineer to join our team in Chennai. As a key member of our production support team, you will be responsible for ensuring the smooth operation of our SaaS platform.

In this role, you will work closely with engineering, product, QA, and customer success teams to resolve issues quickly and ensure continuous service reliability. You will be the first point of contact for production incidents and will be responsible for monitoring, triaging, and resolving issues in real-time.

The ideal candidate will have 3+ years of experience in a production support or operations role and excellent communication skills to communicate complex issues clearly with both technical and non-technical stakeholders.

We estimate the salary for this position to be ₹15,00,000 - ₹20,00,000 per annum.


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