IT Support Specialist

5 days ago

Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000

**Job Title:** IT Support Specialist

**About the Role:**

We are seeking a skilled and experienced IT support specialist to join our team. The ideal candidate will have a strong background in technical support and excellent communication skills.

**Key Responsibilities:

  • Logging IT issues through various channels, including phone, email, and web portal.
  • Tracking and resolving incidents using Manage Engine and ADX tools.
  • Assigning tasks to engineers and ensuring timely closure.
  • Maintaining HP warranty call tracker in ADX.

**Required Skills and Qualifications:

  • Minimum 2 years of experience in IT support.
  • Strong knowledge of technical support principles and procedures.
  • Excellent communication and problem-solving skills.

**Benefits:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

**How to Apply:

If you are a motivated and detail-oriented individual with a passion for IT support, please submit your application for this exciting opportunity.

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