Provider Support Specialist

24 hours ago

Chennai, Tamil Nadu, India All Care Therapies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Title: Provider Support Specialist - Clinical
Location: Chennai, TN
Positions Numbers: 1
Shift Timing: 8:30pm to 5.30am IST

Job Summary:The Provider Support Specialist serves as a vital link between the organization and its provider network, ensuring seamless operational support across various touchpoints. This role focuses on maintaining accurate provider availability, managing platform user access, and supporting the lifecycle of provider engagement—from onboarding to ongoing training. The Specialist will play an integral role in updating credential records, addressing non-clinical inquiries, and enhancing provider readiness through well-developed training resources. Additionally, they contribute to the success of the PRN program by ensuring responsive and organized support.

Responsibilities:

  • Managing provider availability, including vacation requests
  • Create and maintain user accounts for our HHL platform.
  • Conducted orientations for new providers joining our network.(Will evaluate later)
  • Provide ongoing training support for the provider network. Non clinical and non scheduling questions.
  • Develop and maintain training materials for the provider network.
  • Keep the credentials of the Therapists in HHL updated
  • PRN Prog

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