Operational Support Specialist

23 hours ago

Vadodara, Gujarat, India beBeeUsability Full time ₹ 5,000
Job Title:

Product Operations Intern

About the Role:

You will be working closely with our product team to test features, create documentation, and support clients during onboarding. This role is responsible for ensuring our product is smooth, usable, and client-ready.

  • Execute test cases for new features.
  • Document workflows and prepare step-by-step guides/FAQs.
  • Assist in onboarding pilot clients (setting up the product).
  • Log bugs, feedback, and missing features systematically.
  • Coordinate with developers and UI/UX experts to improve usability.
Responsibilities:Key Tasks:
  • Feature Testing: Execute test cases for new features to ensure they meet client requirements.
  • Documentation: Document workflows and prepare step-by-step guides/FAQs to support clients.
  • Onboarding: Assist in onboarding pilot clients (setting up the product) and provide ongoing support.
  • Bug Tracking: Log bugs, feedback, and missing features systematically to ensure prompt resolution.
  • Collaboration: Coordinate with developers and UI/UX experts to improve usability and client experience.
Requirements:

Skills Required:

  • Detail-oriented with strong problem-solving skills.
  • Good written communication in English.
  • Basic understanding of SaaS/web applications.
  • Interest in product management/operations.
Benefits:

Location: Chennai

Duration: 3–6 months

Stipend: Paid

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