Technical Services Professional

1 day ago


Gurgaon, Haryana, India beBeeTechnical Full time US$ 90,000 - US$ 1,20,000

Job Summary

We are seeking a skilled Technical Services Professional to join our team. This role will be responsible for providing second-level technical support, building relationships with global technical support teams, and facilitating warranty claims and RMA processes.

Key Responsibilities

  • Provide technical support to customers and internal stakeholders
  • Build relationships with global technical support teams and business units
  • Facilitate warranty claims and RMA processes
  • Support sales teams and regional service teams for new products and solutions
  • Be an ambassador for services and partner with internal and external teams to drive service excellence

Requirements

  • Technical degree or equivalent through experience
  • Minimum 8 years experience as Service Engineer
  • Previous experience working within Technical Service teams in a regional/global environment
  • Ability to prioritize and communicate effectively
  • Customer facing skills and ability to manage through people

Equal Employment Opportunity

Baxter is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Benefits

Baxter offers a comprehensive benefits package that includes medical, dental, and vision coverage, retirement savings plan, and paid time off.

About Us

Baxter is a global healthcare company dedicated to saving and sustaining lives.



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