UX Research Lead

17 hours ago


Pune, Maharashtra, India beBeeUserResearch Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
Job Title: User Experience Researcher

We are looking for a talented user experience professional to lead research initiatives and drive customer-centric design decisions.

About the Role:
  • Conduct comprehensive user research to inform product development and enhance overall customer experience.
  • Collaborate with cross-functional teams to embed user insights into product roadmaps and optimize digital journeys.
Key Responsibilities:
  1. Design and execute user research studies, including usability tests, surveys, and interviews.
  2. Translate research findings into actionable insights that guide product design decisions.
  3. Evaluate existing digital experiences and recommend improvements to drive business growth.
Requirements:
  • Bachelor's or Master's degree in Human-Computer Interaction, Cognitive Psychology, Design, or related field.
  • 3-5 years of experience as a UX researcher or in a similar role.
  • Strong expertise in usability testing, contextual inquiry, and data analysis.
  • Experience with tools like Dovetail, Maze, and Google Analytics.
  • Excellent communication and stakeholder management skills.
PREFERRED SKILLS:
  • Familiarity with UX design tools (Figma, Adobe XD) for collaboration.
  • Knowledge of financial services workflows and unit economics.
  • Experience working in Agile/Scrum environments with cross-functional teams.

This is an exciting opportunity to work on customer experience improvement and make a meaningful impact on product design decisions. If you have a passion for user research and are looking for a challenging role, we encourage you to apply.


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