Location Operations Coordinator

13 hours ago

Alwar, Rajasthan, India beBeeScheduling Full time ₹ 10,00,000 - ₹ 15,00,000
Location Scheduling Specialist I Job Description

About FM:

FM is a 190-year-old commercial property insurance company with a unique focus on science and risk engineering, serving over a quarter of the Fortune 500 and major corporations globally.

Job Summary:

This role requires supervision and mentoring, maximizing location-based field consultant time with clients while developing trusting relationships with assigned field staff and operations management.

The incumbent will manage the timeliness of assigned orders, coordinate production schedules for all assigned field staff, and provide exceptional internal and external customer service.

Key Responsibilities:

  • Organize and schedule assigned field engineering or jurisdictional visits, overseeing workload and calendars, communicating with FM/AFM/MBRe clients, and coordinating visit times.
  • Establish working partnerships with external clients and internal clients.

Requirements:

  • 6 months to 1 year of experience required to perform essential job functions.

Bonus Qualifier:

  • Customer service and work scheduling or strongly correlated work experience.
  • Knowledge of Microsoft Office applications, specifically Excel and outlook, with ability to learn new systems.
  • Good Communication skills, both oral and written.
  • Embraces teamwork and has ability to work independently, problem-solving abilities, planning, organizing, and prioritizing work.
  • Attention to detail, self-motivated, solid math aptitude and analytical skills, time management, flexibility/adaptability to change, works well under pressure, and ability to multi-task.
  • Bilingual skills are a plus.
  • Customer service oriented.

Must Have Skills:

  • Proficiency in usage of MS 365 and ability to learn and understand proprietary business systems and workflow tools.
  • Fluent reading/writing English.
  • Prefer additional language skills: French, Spanish, German, Portuguese.

Education and Certifications:

  • Other, but 4 Year College Degree/Bachelors preferred. Combination of education and work experience will be considered.

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