Senior Training Coordinator

3 days ago


Gurgaon, Haryana, India beBeeTraining Full time ₹ 15,00,000 - ₹ 25,00,000
Job Opportunity

We are seeking an experienced Training Lead to oversee our training function for international ticketing, group bookings, and email support processes.

Key Responsibilities:
  • Design and deliver effective training programs as a Subject Matter Expert (SME) in ticketing systems.
  • Conduct onboarding and upskilling sessions for complex itinerary trained resources.
  • Collaborate with operations and quality teams to identify training needs and close skill gaps.
  • Develop and maintain training materials, SOPs, and process documentation.
  • Monitor training effectiveness through assessments, feedback, and performance tracking.
  • Foster continuous learning by facilitating refresher courses and process updates in alignment with business requirements.

Requirements:

  • Minimum 2-3 years of experience in Corporate Travel training with hands-on experience in GDS systems.
  • Strong facilitation and presentation skills, confident in leading virtual and in-person training sessions.
  • Excellent command of spoken and written English.
  • Proficient in creating training decks, manuals, and performance reports using Excel and presentation tools.
  • Strong analytical skills to assess training impact and identify areas for improvement.
  • Ability to manage conflicts and provide constructive feedback to learners.

What We Offer:

  • A dynamic work environment that fosters growth and development.
  • Ongoing training and support to enhance your skills.
  • A collaborative team that values open communication and teamwork.


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