Customer Service Operations Manager
2 weeks ago
White Force Group is seeking an experienced Customer Service Team Lead to lead our customer service team in Bengaluru. The ideal candidate will have a proven track record of leading high-performing teams and driving customer satisfaction.
Key Responsibilities- Create a collaborative and inclusive team environment that fosters open communication and creativity.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Delegate tasks and set clear goals for the team to achieve.
- Monitor and report on team performance metrics, including shrinkage and attrition rates.
- Motivate and develop team members through coaching, training, and feedback.
- Ensure timely resolution of customer issues and concerns.
- At least 5 years of experience in a similar role, with a proven track record of success.
- In-depth knowledge of performance metrics and analysis.
- Excellent leadership, communication, and organizational skills.
- Ability to work effectively in a fast-paced environment.
We offer a competitive salary of up to 5 LPA, depending on experience, and opportunities for growth and development within the company.
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Customer Service Manager
1 month ago
Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeJob Summary:We are seeking a skilled and experienced Customer Service Manager to oversee our customer support team at Isha Consult.About the Role:The Customer Service Manager will be responsible for managing a team of representatives, overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training,...
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Customer Service Operations Manager
1 month ago
Bengaluru, Karnataka, India GMR Group Full timeJob SummaryWe are seeking a highly skilled Customer Service Operations Manager to join the GMR Group team. The ideal candidate will be responsible for executing routine operational requirements, managing VIP and peak hour routes, and implementing quality management systems.About the RoleThis is a dynamic and challenging role that requires strong leadership...
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Customer Service Operations Manager
12 hours ago
Bengaluru, Karnataka, India Mouser Electronics Full timeAbout Mouser ElectronicsMouser Electronics is a leading global distributor of electronic components. Our company strives to provide innovative solutions and exceptional customer service.Job SummaryWe are seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing...
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Customer Service Operations Manager
4 weeks ago
Bengaluru, Karnataka, India ReadyAssist - 247 Roadside Assistance Full timeWe are seeking a highly skilled Customer Service Operations Manager to oversee our team of representatives providing exceptional customer service and after-sales support.To excel in this role, you should possess excellent interpersonal and communication skills, as well as a professional demeanor. These qualities will be invaluable in mentoring the...
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Customer Service Operations Manager
1 month ago
Bengaluru, Karnataka, India Thermo Fisher Scientific Full timeAbout Our MissionAt Thermo Fisher Scientific, we are committed to enabling our customers to make the world a better place. With annual revenue of approximately $40 billion, we deliver an outstanding combination of innovative technologies and services through our industry-leading brands.We are looking for a Customer Service Operations Manager who can join our...
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Customer Service Operations Manager
1 month ago
Bengaluru, Karnataka, India Mouser Electronics Full timeJob Overview At Mouser Electronics, we are seeking a highly skilled Customer Service Operations Manager to join our team. This role is responsible for leading and managing the daily customer service operations and staff to ensure exceptional service delivery and maximize business opportunities. Key Responsibilities: Establish effective...
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Customer Service Operations Manager
1 month ago
Bengaluru, Karnataka, India Skylar Consultancy Full timeWe are looking for a highly skilled Customer Service Operations Manager to oversee the customer support process at Skylar Consultancy. This is an exciting opportunity to lead a team of representatives and ensure that customers receive exceptional service.Key Responsibilities:Team Management: Lead a team of customer support representatives, guiding them in...
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Global Customer Service Operations Manager
2 weeks ago
Bengaluru, Karnataka, India Mouser Electronics Full timeJob DescriptionThis is a senior leadership role within the Customer Service department at Mouser Electronics.Key Responsibilities:Lead and manage daily customer service operations to ensure exceptional service delivery and maximize business opportunities.Develop and implement results-driven customer service strategies to meet departmental and company...
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Customer Service Operations Director
2 weeks ago
Bengaluru, Karnataka, India Mouser Electronics Full timeJob DescriptionWe are seeking a highly skilled and experienced Cross-Cultural Customer Service Operations Director to join our team at Mouser Electronics.The ideal candidate will have a strong background in customer service management, with experience in establishing and maintaining effective relationships with customers and suppliers. They will be...
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Financial Services Professional
4 weeks ago
Bengaluru, Karnataka, India Corporation Service Company Full timeJob Title: Financial Services Professional - Financial Operations Manager
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Customer Service Operations Manager
1 month ago
Bengaluru, Karnataka, India Karma Group Global Full timeWe are seeking a highly motivated and customer-focused individual to join our Customer Services and reservations team at Karma Group Global. This exciting opportunity offers the chance to work in a fast-paced environment, providing top-notch customer service and contributing to the overall success of the team.Key Responsibilities:Handle customer inquiries...
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Customer Service Operations Lead
2 weeks ago
Bengaluru, Karnataka, India Client of Mancer Full timeAbout Client of Mancer:We are a forward-thinking organization dedicated to delivering exceptional customer experiences. Our team is passionate about helping clients achieve their goals through innovative solutions and top-notch service.Job Summary:Client of Mancer is seeking an experienced Customer Service Operations Lead to join our dynamic team. In this...
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Customer Service Manager
3 weeks ago
Bengaluru, Karnataka, India KNEETOES Full timeAbout KneetoesKneetoes is a dynamic footwear company based in Bengaluru. Our mission is to combine cutting-edge design with exceptional craftsmanship, ensuring customers step out in confidence and style.Role OverviewThis full-time on-site Assistant Manager position involves overseeing day-to-day operations, reporting, staff management, customer satisfaction,...
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Operational Services Manager
4 weeks ago
Bengaluru, Karnataka, India News Corp Full timeNews Corp is a global diversified media and information services company with a focus on creating and distributing authoritative content. We are seeking an Operational Services Manager to lead our Service Operations team.The ideal candidate will have 8+ years of experience in ITIL processes, including Incident, Problem, and Change Management. They will be...
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Operations Manager
2 weeks ago
Bengaluru, Karnataka, India Meesho Full timeAbout the Team:The Meesho AI Services team is dedicated to revolutionizing customer support through cutting-edge AI technologies like chatbots, voicebots, and predictive analytics. We partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. Our team actively manages client and partner relationships to ensure...
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Service Operations Manager
4 weeks ago
Bengaluru, Karnataka, India KBros Aristo Pvt Ltd Full timeJob SummaryKBros Aristo Pvt Ltd seeks an experienced Service Operations Manager to oversee the efficient delivery of our service operations. This role is responsible for coordinating schedules, managing work orders, and ensuring quality standards are met.About YouWe're looking for a skilled professional with a strong background in service management, who can...
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Customer Service Associate
2 weeks ago
Bengaluru, Karnataka, India IGT Solutions Full timeJob Title: Customer Service Associate - Airline OperationsWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at IGT Solutions in Bengaluru, Karnataka. As a key member of our airline operations team, you will play a critical role in ensuring seamless passenger services, ticketing, reservations, and flight...
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Customer Service Representative
3 weeks ago
Bengaluru, Karnataka, India IGT Solutions Full timeJob Title: Customer Service Representative - Airline OperationsAbout IGT Solutions:IGT Solutions is a leading provider of innovative solutions for the airline industry. Our team is dedicated to delivering exceptional customer service and ensuring smooth operations.Estimated Salary: ₹3,50,000 - ₹5,00,000 per annum (dependent on experience)About the...
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Customer Service and Operations Expert
1 month ago
Bengaluru, Karnataka, India DBS Bank Full timeJoin Our Team as a Customer Service and Operations Expert in BankingWe are looking for an exceptional individual to join our team as a Customer Service and Operations Expert in Banking. As the leading bank in Asia, DBS Consumer Banking Group is committed to helping our customers achieve their goals and aspirations.About UsDBS Bank is a dynamic and...
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Customer Service Representative
4 weeks ago
Bengaluru, Karnataka, India GlYMPSE HUMAN CAPITAL SERVICE Full timeCompany OverviewAt GlYMPSE HUMAN CAPITAL SERVICE, we are dedicated to providing top-notch customer service solutions that exceed our clients’ expectations. We are seeking a highly motivated and skilled Customer Service Representative to join our team in Bangalore.SalaryThe salary for this role is estimated to be between ₹18-35 lakhs per annum, depending...