Windows Desktop Support Specialist

2 days ago

Mumbai, Maharashtra, India beBeeWindows Full time ₹ 80,00,000 - ₹ 1,20,00,000

We are seeking a skilled professional to provide advanced support for Windows desktop environments. The ideal candidate will have strong expertise in Windows troubleshooting, Active Directory, Group Policy management, and experience with SCCM, Intune, and Windows 11.

Key Responsibilities
  • Provide timely resolution for Windows desktop issues ensuring minimal disruption.
  • Administer and troubleshoot Active Directory, Group Policies, and network configurations.
  • Deploy and manage systems using SCCM and Intune.
  • Support Windows 11 rollout and maintenance.
  • Utilize remote desktop tools for efficient user support.
  • Follow ITIL best practices for incident, problem, and change management.
  • Communicate effectively with end-users and escalate complex issues when necessary.
Required Skills and Qualifications
  • Strong knowledge of Windows desktop support and troubleshooting.
  • Hands-on experience with Active Directory, Group Policy, SCCM, and Intune.
  • Understanding of networking fundamentals and configurations.
  • Familiarity with remote support tools and ITIL framework.
  • Excellent problem-solving and communication abilities.

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