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Collections Specialist

2 weeks ago

Gurgaon, Haryana, India beBeecollections Full time ₹ 1,04,000 - ₹ 1,30,878

Are you ready to drive transformation and growth for leading enterprises?

Job Description:

We are seeking a highly skilled Assistant Manager to join our team. As an Assistant Manager, you will be responsible for the accurate and timely application of customer payments and resolution of unapplied cash items according to established policies and procedures.

You will also be expected to build strong relationships with customers through regular phone and email contact, ensuring minimum bad debt risk by achieving assigned collections and call quality targets.

In this role, you will work closely with internal stakeholders such as Sales, Dispute, Billing, AR, Customer Service Teams to ensure issues and queries are addressed and resolved in a timely manner.

Key responsibilities include maintaining client confidentiality, delivering a consistent and professional level of service at all times, and identifying and reporting any potential risks related to specific clients, industries, countries, or regions.

Required Skills and Qualifications:

To succeed in this role, you will need:

  • Relevant years of collections experience
  • Strong attention to detail, goal-oriented, and ability to work independently, prioritize tasks, manage multiple priorities, and tight deadlines
  • Preferred history of demonstrated success in a fast-paced, flexible environment with shifting demands and priorities
Benefits:

As a member of our team, you can expect:

  • A dynamic work environment that values respect and integrity, customer focus, and innovation
  • Ongoing training and development opportunities to help you grow in your career
  • A collaborative and supportive team culture
Why Join Us:

At [Company], we are committed to creating a positive impact on our clients and communities. We believe in fostering a culture of creativity, diversity, and inclusion, and we offer a range of benefits to support your well-being and career development.