
An IT Service Management Expert
5 days ago
About the Role
The company is seeking a skilled IT service management specialist to join their team. This role will be responsible for ensuring the smooth operation of the organization's IT systems and processes.
Key Responsibilities
- Configure and customize the ITSM platform to support business process and functionality.
- Collaborate with stakeholders to gather input and support ongoing business needs for configuration implementation and support.
- Design and build applications and provide integration to other applications and platforms.
- Provide strong development expertise to ensure projects are on track and collaborate with team members.
Required Skills and Qualifications
• Cherwell ITSM
• DATA Dog
• Flexara One
• ScienceLogic
• ServiceNow FSM
• ServiceNow ITAM-HAM
• ServiceNow ITOM-ServiceMapping
• SolarWinds Server and Application Monitor
• Splunk
• Vmware-vrealize-automation - Administration
Good to Have Skills
• AppDynamics
• Dynatrace
• Microsoft SCOM
• OpsRamp
• PowerBI
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