Digital Customer Journey Conductor

2 days ago


Chennai, Tamil Nadu, India Superposition Technologies Pvt Ltd Full time

Transforming Customer Experiences: At Superposition Technologies Pvt Ltd, we are committed to harnessing the power of Adobe's marketing technologies to create transformative customer experiences. As an Adobe Experience Architect, you will play a crucial role in designing, building, and optimizing customer journeys that drive meaningful results.

Competitive Salary: We offer a competitive estimated salary of $140,000 - $200,000 per annum based on location and experience.

Responsibilities:

  • Utilize your expertise in Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) to develop comprehensive customer journeys that meet business objectives.
  • Design and implement sophisticated marketing campaigns using Adobe Marketing Automation tools.
  • Collaborate with cross-functional teams to integrate Adobe Experience Manager (AEM) and Customer Journey Analytics (CJA) into our marketing strategies.
  • Develop and maintain high-quality email templates using HTML and CSS.
  • Mentor and coach junior team members to ensure best practices in campaign execution and marketing operations.
  • Prioritize and manage multiple projects simultaneously, ensuring timely delivery and high-quality results.

Requirements:

  • 5+ years of experience working with Adobe Marketing Automation Tools (Adobe Experience Cloud).
  • 3+ years of hands-on experience with Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO).
  • Familiarity with Adobe Experience Manager (AEM) and Customer Journey Analytics (CJA).
  • Proficient in HTML and CSS for coding responsive, high-performing email templates.
  • Self-motivated, goal-oriented, and comfortable working within ambiguous parameters.
  • Proven ability to effectively prioritize, manage, and execute multiple tasks/projects in a dynamic environment.
  • Strong communication and organizational skills and a proven track record of coaching and mentoring team members.

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