Digital Transformation Leader for Telecom Services

1 week ago


Chennai, Tamil Nadu, India DMAIC Academy & Consultancy Full time

The DMAIC Academy & Consultancy is seeking a highly skilled Digital Transformation Leader to drive our digital transformation journey in the telecom industry. As a visionary leader, you will be responsible for developing and executing our digital strategy, focusing on enhancing customer experience, operational efficiency, and revenue growth.

Job Description:

  • Digital Strategy Development & Execution: Define and drive the organization's digital transformation roadmap, aligning with business objectives and market trends.
  • Innovation & Technology Adoption: Lead the exploration and adoption of next-gen technologies (e.g., AI/ML, IoT, 5G, cloud computing) to drive product innovation and improve service delivery.
  • Customer-Centric Digital Transformation: Champion customer-centric approaches, using data-driven insights to anticipate customer needs and enhance user experience.
  • Operational Efficiency & Process Improvement: Drive digital initiatives that improve internal processes and workflows, fostering a culture of efficiency and continuous improvement.

Qualifications:

  • Technical Skills:
    • Deep understanding of digital technologies (AI/ML, 5G, IoT, cloud solutions, automation) and their application in telecom.
    • Proficiency in digital platforms, CRM, data analytics, and customer experience technologies.
  • Leadership Skills:
    • Strategic thinker with a demonstrated ability to drive change, influence stakeholders, and manage cross-functional teams.
    • Strong communication and interpersonal skills with a track record of engaging executive leadership and driving cultural change.

Estimated Salary: $120,000 - $180,000 per year, depending on location and experience. We offer a competitive compensation package, including benefits and opportunities for professional growth and development.


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