Digital Transformation Visionary
1 week ago
At DMAIC Academy & Consultancy, we are seeking a seasoned Digital Transformation Visionary to spearhead our digital transformation journey and redefine the future of our telecom services.
This pivotal role combines strategic foresight with hands-on implementation to elevate customer experience, optimize operations, and drive revenue growth. As a seasoned leader, you will be responsible for leading innovative initiatives, embracing cutting-edge technologies, and fostering a customer-centric digital culture.
Key Responsibilities:- Digital Strategy: Develop and execute a comprehensive digital transformation roadmap aligned with business objectives, ensuring seamless integration across functions.
- Technology Innovation: Champion the adoption of advanced technologies like AI/ML, IoT, 5G, and cloud computing to enhance service delivery and foster innovation.
- Customer-Centric Transformation: Oversee the creation of personalized, omnichannel digital platforms to amplify customer engagement and satisfaction.
- Operational Efficiency: Implement automation and data-driven processes to streamline operations, reduce costs, and improve quality.
- Leadership: Build and mentor cross-functional teams, advocate for a digital-first mindset, and effectively manage organizational change.
- Performance Metrics: Establish and track key performance indicators (KPIs) to evaluate the impact of digital initiatives on customer satisfaction, efficiency, and revenue growth.
The ideal candidate will possess a deep understanding of telecom technologies and digital tools, as well as proven leadership skills in driving large-scale digital transformations, influencing stakeholders, and managing cross-functional teams.
We estimate the annual salary for this position to be around $120,000 - $180,000, depending on location and experience.
As a valued member of our team, you can expect a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
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