
Business Growth Manager
2 days ago
This role involves leading a team of retail professionals to drive business growth, operational excellence, and customer satisfaction across multiple stores within a designated region. The successful candidate will have a strong background in retail management, with experience in managing store-level profit and loss, driving financial results, and implementing change management initiatives.
The ideal candidate will be able to analyze key performance indicators (KPIs) and operational data to generate comprehensive reports and provide actionable insights to the business team. Additionally, they will be responsible for ensuring strict adherence to all Standard Operating Procedures (SOPs), maintaining consistent brand standards, visual merchandising guidelines, and operational efficiency.
Key Responsibilities:- P&L Management: Maximize profitability by closely working with the business team to hit revenue and cost targets.
- Change Management Leadership: Spearhead and implement business strategic initiatives and change programs within your area.
- Employee Retention & Development: Recruit, develop, motivate, and retain high-performing store teams.
- Customer Experience & Retention: Ensure delivery of an unparalleled customer experience across all stores.
- Performance Reporting & Insights: Analyze KPIs and operational data to generate comprehensive reports.
This role requires a candidate with a bachelor's degree in business administration, retail management, marketing, or a related field. A master's degree from a Tier 1/Tier 2 MBA college is preferred. The ideal candidate will have at least 7-8 years of experience in retail management, with a proven track record in managing store-level P&L and driving financial results.
Essential Skills:- Leadership: Proven ability to lead, mentor, and scale large teams.
- Strategic Vision: Capacity for annual business planning, sales forecasting, and market opportunity visualization.
- Financial Acumen: Strong P&L management, cost control, and budget oversight.
- Operational Mastery: Deep understanding of retail operations, compliance, and store hygiene.
- Sales Driver: Consistent track record of achieving and exceeding challenging sales targets.
- Communication: Excellent interpersonal, presentation, and negotiation skills.
- Problem-Solver: Logical decision-making in high-pressure situations.
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