Technical Support Professional
1 week ago
Job Title: IT Support Specialist
We are seeking an experienced IT Support Specialist to join our team. As a key member of our support staff, you will provide technical assistance and troubleshooting for our clients.
Key Responsibilities:
- Provide prompt and professional technical support via phone, email, or in-person.
- Troubleshoot and resolve hardware, software, and network issues.
- Administer and maintain various systems including Windows Server and Linux OS.
- Analyze and document technical problems and resolutions.
- Maintain accurate records of client interactions and activities.
- Collaborate with internal teams to ensure seamless service delivery.
- Stay up-to-date with industry trends and best practices.
Requirements:
- Previous experience in a similar role or relevant field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with Microsoft Exchange and Fortinet is a plus.
- Strong problem-solving and analytical skills.
- Proficiency in English language (written and spoken).
What We Offer:
- A competitive salary and benefits package.
- Opportunities for growth and professional development.
- A dynamic and supportive work environment.
- The chance to work with a talented team of professionals.
How to Apply:
If you possess the required skills and qualifications, please submit your application, including your resume and a cover letter, to us. We look forward to hearing from you
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